Trauma Resolution Therapy Center of Georgia, Inc. 

Forsyth County, Georgia 

Website: trtgeorgia.com 

Effective Date: January 1, 2026 

 This Privacy Policy describes how Trauma Resolution Therapy Center of Georgia, Inc. (“we,” “our,” or “the Center”) collects, uses, and protects information obtained through our website, trtgeorgia.com, and through your communications with our practice. Please read this policy carefully. By using our website, you agree to the practices described here. 

 1. Who We Are

Trauma Resolution Therapy Center of Georgia, Inc. is a specialized trauma therapy practice located in Forsyth County, Georgia. We provide trauma resolution therapy, group therapy, peer support training, and related mental health services to individuals, families, and organizations, with a focus on first responders and occupational trauma. 

Privacy Officer Contact: For questions about this policy, please contact us at: 

• Email: info@TRTgeorgia.com 

• Phone: 678-932-9544 

• Mailing Address: 327 Dahlonega St 101A, Cumming, GA 30040, Forsyth County, Georgia 

 2.Information We Collect

Information You Provide Directly 

When you use our website to contact us, request information, or schedule a consultation, we may collect: 

• Your name, phone number, and email address 

• The nature of your inquiry or reason for reaching out 

• SMS consent, if you choose to opt in to text message communications 

• Any other information you voluntarily provide through our contact or intake forms 

Information Collected Automatically 

When you visit trtgeorgia.com, certain information is collected automatically through cookies and analytics tools, including: 

• IP address and general geographic location 

• Browser type and device information 

• Pages visited, time spent on the site, and referring URLs 

• This data is collected through Google Analytics to help us understand how visitors use our website and improve the user experience. Google Analytics data is anonymized and aggregated; it does not identify you personally. 

Appointment Scheduling 

If you use our online scheduling tool to request an appointment, the information you submit (name, contact details, reason for visit) is collected and used solely for the purpose of scheduling and confirming your appointment. 

 3. How We Use Your Information

We use the information collected through this website for the following purposes: 

• To respond to your inquiries and communications 

• To schedule consultations or appointments 

• To send appointment reminders, follow-up messages, and care coordination communications 

• To send SMS messages if you have opted in (see Section 5) 

• To improve our website and communications through analytics data 

• To comply with applicable laws and regulations 

We do not use your information for automated decision-making or profiling. 

 4. How We Share Your Information

We respect your privacy and limit sharing of your information. We do not sell your personal information. We may share information only in the following limited circumstances: 

• Service Providers: We may share information with trusted third-party vendors who assist with website hosting, analytics (Google Analytics), appointment scheduling, and business operations. These vendors are contractually obligated to protect your information and may not use it for their own purposes. 

• Legal Requirements: We may disclose information if required to do so by law, court order, or government authority, or to protect the rights, property, or safety of our practice, our clients, or others. 

• Business Associates: As a HIPAA-covered entity, we may share Protected Health Information (PHI) with business associates under appropriate Business Associate Agreements as permitted by HIPAA. This applies to clinical information, not general website inquiries. 

SMS & Phone Number Sharing: Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. 

 5. SMS Communications

If you choose to opt in to SMS communications from Trauma Resolution Therapy Center of Georgia, Inc., the following applies: 

• Types of messages: You may receive appointment reminders, follow-up messages, billing inquiries, and care coordination communications. 

• Message frequency: Message frequency may vary. You may receive up to 2 SMS messages per week related to your appointments or account. 

• Fees: Standard message and data rates may apply depending on your mobile carrier. 

• Opt-out: You may opt out at any time by replying STOP to any SMS message you receive from us. 

• Help: Reply HELP to any message or contact us directly at 678-932-9544 for assistance. 

• No third-party sharing: Your phone number and SMS consent will never be shared with third parties or affiliates for marketing purposes. 

 6. HIPAA & Clinical Privacy

Trauma Resolution Therapy Center of Georgia, Inc. is a HIPAA-covered entity. The collection, use, and protection of your Protected Health Information (PHI) in connection with your clinical care is governed by our Notice of Privacy Practices, which is separate from this website privacy policy. 

Our Notice of Privacy Practices is provided to all clients at intake and is available upon request. It describes your rights as a client, including your right to access your records, request corrections, and file a complaint. To request a copy, please contact our office at 678-932-9544 or info@TRTgeorgia.com. 

 7. Cookies & Website Technology

Our website uses cookies — small text files stored on your device — to improve site performance and analyze traffic patterns through Google Analytics. Cookies do not contain personally identifiable information. 

You may disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain parts of our website. For more information on how Google Analytics handles data, visit: policies.google.com/privacy. 

 8. Client Portal & Telehealth

We use a HIPAA-compliant client portal and telehealth platform to deliver services and communicate with established clients. Information submitted through the client portal is governed by that platform’s privacy practices and our Business Associate Agreement with the provider. This website privacy policy applies only to information collected through trtgeorgia.com. 

 9. Data Security

We take reasonable technical and administrative measures to protect the information collected through our website from unauthorized access, use, or disclosure. These measures include secure website hosting, encrypted forms, and limited staff access to submitted information. 

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security. If you have concerns about the sensitivity of information you are sending, please contact us by phone. 

 10. Children’s Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13 through this website. If you believe a child has submitted information to us without parental consent, please contact us immediately so we can remove it. 

For clients who are minors, privacy rights and parental consent are governed by applicable Georgia law and our clinical intake policies, as described in our Notice of Privacy Practices. 

 11. Your Rights & Choices

You have the right to: 

• Request access to the personal information we hold about you 

• Request correction of inaccurate information 

• Request deletion of your information, subject to any legal or regulatory obligations 

• Opt out of SMS communications at any time by replying STOP 

• Opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on 

To exercise any of these rights, please contact us at info@TRTgeorgia.com or 678-932-9544. 

 12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The most current version will always be posted on our website at trtgeorgia.com with the updated effective date. We encourage you to review this policy periodically. 

Continued use of our website after any changes constitutes your acceptance of the updated policy. 

 13. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact: 

• Trauma Resolution Therapy Center of Georgia, Inc. 

• Forsyth County, Georgia 

• Phone: 678-932-9544 

• Email: info@TRTgeorgia.com 

• Website: trtgeorgia.com